TrueFlow

Water systems, made clear.

One place for meter reads, valves, hydrants, work orders and customer texting. Built around how your crew works.

MeterRead 10/30, flagged high
ValveLast turned 10/14, 12 turns
HydrantFlow tested 09/30
USA Ticket - 1200 Harlan StDue 11/06
Sample data. Tap a pin for details.
  • ValveLast turned 10/14, 12 turns
  • MeterRead 10/30, flagged high
  • HydrantFlow tested 09/30
  • USA Ticket - 1200 Harlan StDue 11/06

Let us show you.

Every company runs differently, so TrueFlow is built to fit yours. Tell us what you are working with and we will show you what it can do, with a clear number attached.

We reply within one to two business days.

Know which meters need a visit

TrueFlow points your crew to the accounts worth checking, so nobody scrolls a spreadsheet to find them.

See it with your data
AccountService addressTypicalThis readFlag
10482412 Oak Ave1852High
209171200 Harlan St2461High
3036577 Ridge Rd164Low
118409 Maple Ct2122Normal
45521301 Cedar Ln193Low

Sample data.

Every valve and hydrant, accounted for

Where it is, what was done and who did it. In the field, the closest ones come first.

Ask how it works
  • Main Line ValveLast turned 10/14, 12 turns
  • HydrantFlow tested 09/30
  • Blow OffMaintained 08/21
  • Nearest to youAir Release Valve, 40 ft

Sample data.

USA tickets that fill themselves in

Add a ticket and the work order is ready, with the dig area on the map. Changes and cancellations follow along.

Ask how it works
USA Ticket - 1200 Harlan StDue 11/06

Sample map.

Compliance reports, without the scramble

Water loss and household budgets come from the reads you already have, ready when your supplier asks.

Ask how it works
Under budgetOver
Indoor
47 gallons per person per day
Outdoor
Based on landscape area and local weather

Sample data.

Notices that reach people

Shutoffs and high-use alerts, in English or Spanish, with a report on who got them.

Ask how it works
Water service on Harlan St will be off tomorrow from 9 AM to noon for a repair. Reply STOP to opt out.

Sample message.

Work orders your crew will use

Assign, track and close out jobs from the office or the truck, with a history of every change.

Ask how it works
  • USA Ticket - 1200 Harlan StOpen
  • Hydrant flow test, Zone 3In progress
  • Replace register, Oak AveOn hold
  • Blow off flush, Ridge RdCompleted

Sample work orders.

That is only part of it.

TrueFlow does more than fits on a page, and most of it is shaped around the company using it. Tell us about yours and we will show you.

Contact us

Connects to what you already use

Nobody should retype their records. Tell us what you run and we will show you how it fits.

  • Billing system reports
  • Meter reading files
  • Excel and CSV files
  • USA ticket PDFs
  • Your other systems
TrueFlow
  • Flagged meter reads
  • Work orders and maps
  • Compliance reports
  • Customer text notices
  • Exports for other systems

Billing and meter reading

Your reads arrive the way they always have.

Files and spreadsheets

Bring your records in, and take them out whenever you like.

Anything else

Using something we did not list? Ask us.

In the truck, even with no signal

TrueFlow runs on iPhone and Android, and keeps working offline. Everything syncs when you are back in range.

  • Works offline, syncs later
  • Assets near you, from your phone's location
  • Pinch to zoom, drag to move around the map

Your data stays yours

Its own server

Each company runs on its own dedicated server. Your reads and records are never mixed with anyone else's.

Two-factor sign-in

People sign in with a password and a code from their phone.

The right access

Managers see everything. Technicians see the work assigned to them.

Questions

Usually, yes. TrueFlow imports the reports your billing system already exports, and we can build a custom connection when that makes sense. Tell us what you use and we will explain how it would work.

Yes. We tailor reports, categories, forms and connections to your company.

Yes. There are iPhone and Android apps, and the website works in a phone browser too. Offline mode keeps your crew working without a signal.

It depends on what you need: the features you turn on, the setup your records require, and the systems we connect. Contact us and we will give you a clear number.